Terms and conditions
Here you will find DairyNZ's privacy policy and website terms and conditions of use.
Terminology
In the privacy statement and terms and conditions detailed below, the expressions 'we', 'us', 'Company', and 'our' are a reference to DairyNZ Limited.
DairyNZ Limited Privacy Statement
DairyNZ Limited is committed to protecting your privacy and any personal information we collect. Your privacy is important to us, and we take the responsibility of handling your personal information very seriously. We recognise that individuals and organisations have a right to be certain that their personal information is collected, stored, disclosed, and used fairly in accordance with privacy laws.
To ensure your personal information and privacy is protected, we have implemented this Privacy Policy (“Policy”) that sets out the following:
This Policy came into effect on 1 December 2021.
Throughout the course of business when using our services or interacting with us, some personal information may be collected and/or shared. DairyNZ recognises the importance of its stakeholder’s privacy and has implemented and maintains appropriate systems and practices to ensure that all personal information is kept safe.
This Policy applies to the services offered by DairyNZ. It explains how we collect, use, disclose and store personal information when you visit our website and use any products or services which we sell and/or provide. Unless given consent to do otherwise, DairyNZ will only collect and use personal information in the manner prescribed in this Policy.
This Policy applies to every person and entity who interacts with DairyNZ and provides personal information about them or another person or entity.
This Policy applies to all information, created and obtained, in relation to all DairyNZ business information and activities. It applies to all records and formats of information or data that have been obtained either in-house or off-site. It includes information gathered and stored on all information platforms used for business purposes, including but not limited to DairyNZ’s:
In the event that you provide DairyNZ with information that relates to another person, please ensure that this disclosure has been consented to and that the person is aware of, and has read, this Policy.
This Policy is in line with the Privacy Act 2020 (“Act”) and the Information Privacy Principles.
This Policy should be read in conjunction with other relevant DairyNZ policies, terms within any specific agreement with you, and the terms and conditions on this website.
The Policy is subject to change in accordance with any developments relating to privacy law and standards. We will ensure that any changes to our policy will be communicated.
Personal information means information about an identifiable individual. When using our services and entering data on our website or other platforms, you may be asked to enter personal information. Information that you may asked to disclose includes, but is not limited to:
All personal information will be collected fairly and directly from you unless you give us consent to collect the information from someone else. In some cases, personal information may be otherwise collected from other sources if it were necessary or if it were otherwise publicly available
Personal information collected by us will only be used for the purpose that it was collected. Personal information may be collected and used by DairyNZ for a variety of reasons, including but not limited to, the reasons discussed below:
(a) When enquiries are made regarding the prospect of doing business with DairyNZ: In the event we are contacted (including by phone, through our website, through social media platforms, in person, or by other means) by a prospective DairyNZ stakeholder, it may be necessary for us to collect your personal information to assess whether collaboration with you is a viable, and possible, option and to respond and provide support to you.
(b)Processing new clients/stakeholders: Following on from point (a) above, it may be necessary for us to process or collect further information in order for us to assess, verify and consider. Examples of these situations include but are not limited to:
(c) When you are a stakeholder/client: When you are a stakeholder or client of DairyNZ it may be necessary for us to process your personal information for administrative purposes. Examples of these situations include but are not limited to:
(d) For marketing purposes: DairyNZ may use its database information for marketing purposes. Examples of these situations include but are not limited to:
(e) To enable you to access/use our services through online platforms: DairyNZ offers digital platforms including social media accounts, apps and websites. Data entered in such platforms will be recorded in order for us to be able to respond to you and to allow you to access this information (for example, our website user account functionality).
(f) For other purposes relating to the dairy industry.
(g) Any other purposes authorised by you or that are notified to you at the time of collection.
DairyNZ will use the collected personal information for the purpose it was collected unless:
From time to time, you may receive email or text message communications from DairyNZ regarding special offers or [explain why you will contact them]. DairyNZ will not share your email address or phone number with third parties. If you do not want to receive e-mails or text messages from us in the future, simply unsubscribe from the e-newsletter by clicking the unsubscribe button in the email newsletter.
DairyNZ takes all reasonable steps to prevent loss, misuse, or disclosure of personal information. All personal information is stored on secure servers in a digital format. DairyNZ employees and contractors are obliged to respect the confidentiality of any personal and/or sensitive information held.
DairyNZ will not disclose an individual’s personal information to another individual or organisation but for the exceptions listed in this policy.
If an individual concerned requests access to their personal information they should contact the Privacy Officer by email info@dairynz.co.nz or phone 0800 4 324 7969. If such a request is granted the individual concerned will have the opportunity to inspect, take notes or photocopy the information in the presence of the Privacy Officer.
Reasons for refusals of requests to access, or to correct, personal information will be provided by the Privacy Officer.
DairyNZ will respond to requests for information as soon as reasonably practicable. The following factors may influence the time required:
Access by individuals concerned
DairyNZ will provide access to the personal information of individuals concerned upon written request unless:
Access by third parties
DairyNZ will ensure that any disclosure of, or access to, personal information will be in accordance with the required legal and contractual measures and will only occur to the extent necessary.
DairyNZ will not disclose personal information to an individual or entity that resides in a country/jurisdiction without a privacy regime similar and equivalent to New Zealand’s privacy regime.
DairyNZ may provide third party access to your personal information to the following, non-exhaustive, types of third parties:
We may disclose your personal data to regulatory authorities, tax authorities and/or investigating authorities, where:
DairyNZ will only provide access of the personal information of individuals concerned to another person or organisation upon written request in the event:
The DairyNZ website, and its associated organisation websites, do use cookies.
Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to DairyNZ’s websites are used by DairyNZ to create reports about the use of the website. Google stores and uses this information. Google’s privacy policy is available at: google.com/privacypolicy.html
Note: blocking cookies will have a negative impact upon the usability of some websites.
DairyNZ has no responsibility or liability for the content and/or activities of sites linked to the DairyNZ website. These third party/external sites are not under the control of DairyNZ and have separate and independent privacy policies, therefore DairyNZ is not responsible for the conduct of companies linked to the DairyNZ website, nor for the performance or otherwise of any content and/or software contained in such external websites.
We keep personal information for no longer than reasonably necessary to fulfill the purpose that it was collected for. A request may be made to delete personal and/or sensitive information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in DairyNZ being unable to sell products directly and/or provide post-event services.
By using our site, you consent to our privacy policy. If any provision of this privacy policy is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from this privacy policy and the remaining provisions shall continue in full force.
If we decide to change/ update our privacy policy, we will post any changes to this page. We advise that you check back periodically and review the policy. We will date stamp the policy so you can be aware of when the policy was last changed.
If you have any questions or concerns regarding this privacy policy, or would like to discuss anything related to DairyNZ and its privacy procedures, please contact our Privacy Officer, who can be reached via email info@dairynz.co.nz or phone 0800 4 324 7969.
If you are dissatisfied with the response received then you have the right to complain to the New Zealand Privacy Commissioner.
These terms and conditions apply to the use of this website. In using this website, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the website.
We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website following such notification will represent an agreement by you to be bound by the terms and conditions as amended.
Full details of the DairyNZ terms and conditions are detailed below: